How We Helped Homebody Grow 5x & Hit Their First Million Dollar Month

How We Helped Homebody Grow 5x & Hit Their First Million Dollar Month

Client:

E-commerce/DTC

Indoor modular furniture

Based in Los Angeles

Duration:

7 months

"B&B was exactly what we needed during a crucial time for our team. They helped us make sense of our sales strategy and guided us through setting up key tools like our CRM, phone system, and live chat. With their support, we reached our first $1M month, which was a huge milestone for us. B&B made the whole process feel less daunting and gave us confidence that we were building a well-oiled machine."

Shuang Liang

COO & Co-founder, Homebody

The Challenge

The Challenge

The Challenge

Homebody wasn’t just struggling to scale—they had no sales system whatsoever. Promotions would temporarily boost sales, but the moment discounts disappeared, so did their customers. It was chaos:

  • No CRM: Leads were coming in, but there was zero tracking, zero automation, and zero structure to manage them.

  • No Follow-Ups: Once a potential customer showed interest, they were left hanging in the void—no nurture, no second touch, no closes

  • No Sales Process: There was no method for turning leads into paying customers. Sales rep was winging it daily, relying on luck instead of strategy.

  • No Customer Communication Strategy: The brand had a premium product, but their sales team was managing too many responsibilities and unintentionally ghosting customers instead of guiding them through the buying journey.

  • No Sustainable Revenue Model: Their entire revenue depended on discount-driven promotions, when they weren’t running a sale, sales tanked.

THE SOLUTION

THE SOLUTION

THE SOLUTION

At Believe and Build, we don’t just fix sales problems, we create scalable sales engines that fuel long-term success. Homebody needed a structured approach that would empower their team, capture every opportunity, and drive sustainable growth.


A CRM That Works

We implemented a smart, easy-to-use CRM that ensured lead were no longer forgotten. Every potential customer was tracked, engaged, and nurtured through a structured pipeline.


Follow-Ups to Build Relationships

We designed a multi-touch sales sequence that helped Homebody turn inquiries into conversations and conversations into conversions. No more lost opportunities, just stronger, more meaningful customer connections.


Playbook for Consistent Wins

We created a repeatable, step-by-step strategy that empowered Homebody’s team to close deals with confidence, tailoring the specific follow up communications based on the respective lead source. This ensures sales SOPs are in place so it doesn’t feel like guesswork.


Team Built for Growth

We helped bring in the right people for both sales and customer service and helped to hire, train, and onboard them for success.


Higher Order Values, Higher Profits

By optimizing the customer experience, we increased Homebody’s AOV by a little over 30%, ensuring that every sale was more profitable, and customers kept coming back.


A Predictable, Scalable Sales Engine

No more hoping for the next big promotion to save the quarter. We created a structured, data-driven approach to sales that turned unpredictability into steady revenue growth we can forecast.

The Results

The Results

The Results

5x Revenue Increase Quarter Over Quarter

5x Revenue Increase Quarter Over Quarter

We built a high-converting sales engine, automating follow-ups, creating a seamless CRM system, and giving the sales team a clear roadmap to close more deals, faster. The result? 5x revenue growth in just the first three months period and a system built to scale beyond.

We built a high-converting sales engine, automating follow-ups, creating a seamless CRM system, and giving the sales team a clear roadmap to close more deals, faster. The result? 5x revenue growth in just the first three months period and a system built to scale beyond.

30%+ Average Order Value (AOV) Increase

30%+ Average Order Value (AOV) Increase

More sales are great, but bigger sales are even better. We reimagined Homebody’s buying experience introducing high-impact upsells and a seamless sales flow that encouraged customers to spend roughly 30% more and come back.

More sales are great, but bigger sales are even better. We reimagined Homebody’s buying experience introducing high-impact upsells and a seamless sales flow that encouraged customers to spend roughly 30% more and come back.

Boosting Conversions With Smarter Sales Systems

Boosting Conversions With Smarter Sales Systems

Even as traffic grew, Homebody needed the right sales tools to handle the influx. We delivered CRM systems, follow-up automation, and sales workflows to ensure every lead was managed and closed efficiently.

Even as traffic grew, Homebody needed the right sales tools to handle the influx. We delivered CRM systems, follow-up automation, and sales workflows to ensure every lead was managed and closed efficiently.

$1M in Sales in 30 Days

$1M in Sales in 30 Days

What once took two years to produce, we helped them achieve in a 30 day period with only 2 sales team members.

What once took two years to produce, we helped them achieve in a 30 day period with only 2 sales team members.

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